Privacy Policy

Protecting Your Personal Information

Effective Date: June 8, 2026

1. Introduction

Welcome to Choopulu Matrimony ("we," "us," or "our"). Your privacy is paramount to us, and we are dedicated to ensuring that your data is handled with the utmost care and responsibility. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, mobile application, or any related services (collectively, the "Service"). You consent to the practices described in this Privacy Policy by accessing or using our Service.

2. User Eligibility & Data Processing Consent

Our Service is intended primarily for users residing in India. If you access our website from outside India, you do so at your own risk. By using our Service and providing your data, you agree that such data will be processed by Indian law, including the Information Technology Act, 2000, and all applicable regulations. You also agree to comply with this Privacy Policy and our Website Terms and Conditions governed by Indian law. We do not guarantee that our Service is suitable or available for use in other jurisdictions, and it is your responsibility to comply with the relevant local laws.

3. Scope

This Privacy Policy applies to all users of our Service within India and covers:

  • Personal information, including sensitive data, provided during registration or use of our Service.
  • Information is collected automatically when you use our service.
  • Data related to your matrimonial preferences, background, and activities.

4. Definitions

Personal Data: Any information relating to an identifiable individual, such as your name, contact details, and demographic information.

Sensitive Personal Data or Information (SPDI): Includes details such as religious beliefs, caste, marital status, health data, and other sensitive information that may impact your privacy. The collection and processing of such data are subject to specific regulations.

Processing: Any action performed on personal data, whether automated or not.

5. Information We Collect

5.1 Personal Information

When you register for and use our Service, we may collect the following personal information:

  • Registration Details: Name, date of birth, gender, email address, phone number, physical address.
  • Profile Information: Photographs, marital status, education, occupation, religion, caste, language, interests, and other personal details relevant for matchmaking.
  • Communication Data: Records of messages, emails, and other communications between you, our support team, and other users.
  • Transaction Data: Payment details related to subscription plans or other services you purchase from us.

5.2 Non-Personal Information

  • Device and browser details, IP address, and usage patterns.
  • Log data, including pages visited, time spent on the Service, and navigation paths.
  • Cookies and similar tracking technologies (refer to Section 7).

5.3 Additional Information

We may collect additional information when required for account verification, security, or service improvement purposes.

6. How We Use Your Information

We use your information for the following purposes:

Provision of Services: To create and manage your profile, facilitate matchmaking, and provide matrimonial services.

Personalization: To customize your experience and offer personalized recommendations.

Customer Support: To respond to inquiries, resolve issues, and assist with service-related matters.

Communication: To send service-related notifications, updates, and, with your consent, promotional communications.

Compliance and Security: To comply with legal obligations, prevent fraud, and protect the integrity of our Service.

7. Disclosure of Your Information

We will not share your data with third parties except in the following circumstances:

With Your Consent: We may share your information with third parties if you have consented.

Service Providers: We may disclose your information to trusted third-party service providers who help us operate our Service (e.g., payment processors, analytics providers). These providers are contractually bound to protect and use your data only for our specified purposes.

Legal and Regulatory Requirements:
We may disclose your information if law, regulation, or a court or government order requires. Where permitted, we will notify you before any such disclosure.

Business Transfers:
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the relevant third party. We will notify you of any changes to ownership or data usage.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your user experience.
  • Analyze usage trends.
  • Provide personalized content and advertisements.

You can control cookies through your browser settings; however, disabling cookies may impact your ability to use certain Service features.

9. Data Retention and Deletion

We retain your data for as long as necessary to:

  • Provide you with our services.
  • Fulfill the purposes outlined in this Privacy Policy.
  • Comply with legal obligations.

Once your data is no longer required, we will take reasonable steps to delete or anonymize it.

10. Your Rights

Under Indian law, you have the following rights regarding your data:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete data.
  • Deletion: Request the deletion of your data, subject to applicable legal obligations.
  • Restriction: Request restriction on the processing of your data.
  • Data Portability: Request the transfer of your data to another service provider.
  • Objection: Object to processing your data for specific purposes (e.g., marketing).

To exercise these rights, please contact us using the details provided below.

11. Security of Your Data

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no electronic storage or transmission method is entirely secure.

12. International Data Transfers

Your information may be transferred to and maintained on servers located outside India. In such cases, we will take appropriate measures to protect your data in accordance with this Privacy Policy and applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our Service after such changes indicates your acceptance of the new terms.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Choopulu Matrimony
Email: support@choopulu.com